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Author:Shumank Deep

Publications
Exploring the Influence of AI-Chatbots on Consumer Trust and Loyalty in a Cross-Cultural Environment: a Systematic Literature Review
Khushboo Rawat, Shumank Deep, Akriti Sachan and Anjali Rai
EasyChair Preprint 15227

Keyphrases

AI chatbots, consumer loyalty, consumer trust, cross-cultural environment.

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